NebuAd Services Privacy Policy: US / Canada Version
Effective Date: April 11, 2008
NebuAd, through its NebuAd Technology and Services division, is committed to helping its clients reach highly qualified audiences, without compromising the audiences’ expectations of privacy. This document is an explanation of NebuAd’s Services Privacy Policy, and applies to all the products and services offered by NebuAd and its subsidiaries (collectively, NebuAd “products”). To learn how we collect, use and disclose your personal information when you use www.nebuad.com, please click here.
Information Collection
Our products do not require ISPs to provide us with access to their records regarding end-users’ personal information. NebuAd delivers its services without collecting and using personally identifiable information such as the following:
- Email Addresses
- Names
- Street Addresses
- Telephone Numbers
- Social Security Numbers ⁄ Social Insurance Numbers
- Numbers associated with your health plan insurance or other coverage
- Financial information, including credit card numbers, login IDs, passwords, or bank account numbers
Our products are powered by patent-pending technology that identifies the interests of anonymous subscribers based on their Web-surfing behavior.
While we do not know the identity of these subscribers, NebuAd products do collect and use the following kinds of anonymous information:
- Web pages viewed and links clicked on
- Web search terms
- The amount of time spent at some Web sites
- Response to advertisements
- System settings, such as the browser used and speed of the connection
- ZIP code or postal code
We will specifically not store or use any information relating to confidential medical information, racial or ethnic origins, religious beliefs, or sexuality which are tied to personally identifiable information (“sensitive personal information”).
The information we collect is stored and processed on NebuAd’s servers in the United States. As a result, that information may be subject to access requests by governments, courts or law enforcement.
Information Usage
NebuAd uses non-personally identifiable information that we obtain from our ISP partners to identify appropriate commercial categories of likely interest for our anonymous users in order to target relevant advertisements to these users while they are online.
Opt-Out
Please click here in order to opt-out of NebuAd's information collection and targeted ads.
Cookies
We, or our ad network partners, may send one or more cookies (a cookie is a small text file, sent to an end-user’s Web browser) to recognize a user each time the user returns to a site. Cookies are generally used to improve the quality of the user’s experience at a Web site by limiting ad display frequency, storing user preferences, and tracking user trends for purposes of delivering more relevant advertisements. Most browsers are initially set up to accept cookies, but they can be set to refuse all cookies or to indicate when a cookie is being sent. However, some features and services may not function properly if cookies are disabled.
Log In Information
When an end-user visits a particular Web site, the user’s browser may send a variety of information to that Web site’s server and other servers. This information, known as a server log, may include a user’s Web request, Internet Protocol address, browser type, browser language, and the date and time of the user’s request. NebuAd’s servers process and store some of this information.
User Communication
NebuAd may retain emails or other communications sent to us from users in order to help process inquiries, respond to requests, and improve our general service levels. We do not associate email addresses or other personal information from emails to us with anonymous information we collect.
Information Sharing
While NebuAd does not require or process any end-user personally-identifiable information for the purpose of delivering advertisements, our partners may have different privacy practices than our own. We encourage you to read our partners’ individual privacy policies.
Occasionally, we may share with third parties certain pieces of aggregated, non-personal information about end-users, such as the number of users who visited a certain website, or how many of them clicked on a particular advertisement. This information does not identify end-users individually.
We sometimes use third party contractors who may be given access to any information we have so they may perform tasks that might otherwise be done by our employees. These contractors, however, have no rights to use such information for purposes other than to perform services for us, and are required to hold such information in strict confidence.
We may also disclose information we have collected when we have a good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
- Satisfy any applicable law, regulation, legal process, or governmental request
- Enforce applicable Terms of Services including investigation of potential violations thereof
- Detect, prevent, or otherwise address fraud, security, or technical issues
- Protect against imminent harm to and individual’s safety or rights
If NebuAd becomes involved in a merger, acquisition, or any form of sale of a majority or all of its assets, any information we have collected may be one of the assets transferred.
Information Security
NebuAd is committed to protecting all our data from unauthorized access or disclosure. Access to the anonymous information that NebuAd collects is restricted to NebuAd employees, contractors, and agents who require access to that information in order to operate, develop, or improve our services. These individuals are bound by strict confidentiality obligations and may be subject to disciplinary action, including termination and criminal prosecution, if they fail to meet these obligations.
Enforcement of and Changes to this Policy
Please note that, while the Policy may change from time to time, we will not reduce end-user rights under this Policy without notifying the user of such changes via a posting on our website. If the changes are significant, we will provide an appropriate online notice. Each version of this Policy will be identified at the top of the page by its effective date.
Please feel free to direct any questions or concerns regarding this Privacy Policy by contacting us directly:
By email at:
Or by writing us at:
Privacy
c/o NebuAd Inc.
901 Marshall Street
Second Floor
Redwood City, CA 94063-2026
When we receive written complaints at either of these addresses, it is NebuAd’s policy to contact the complainant regarding his or her concerns and to work promptly to resolve them to the extent possible.